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Sugar Mountain

Policies

The fine print

Payments & cancellation

A 50% nonrefundable retainer is required to officially reserve your date. For weddings, the remaining balance is due one month before your event. For celebration cakes and other smaller orders, the remaining balance is due before pickup. Your order is not considered officially booked until the retainer has been received.

I understand that plans sometimes change. If your event needs to be rescheduled, your retainer may be transferred to a new date for the same event, as long as I’m available. Retainers cannot be transferred to a different order or celebration.

Cancellations and changes made after final payment may not be eligible for a refund due to ingredients, supplies, and preparation already committed to your order.

Service area & delivery

Sugar Mountain is based in Soldotna, Alaska, serving celebrations throughout the Kenai Peninsula. Pickup is available in Soldotna, and delivery may be available depending on your event location, order, and my availability.

Local delivery may be available within 10 driving miles of Soldotna. Wedding delivery and setup start at $75, with additional travel quoted by distance. For tiered or particularly delicate cakes, I may recommend or require delivery to make sure your cake arrives safely and is set up just as intended.

For venues farther outside the immediate Soldotna/Kenai area, feel free to inquire—I’m happy to let you know what may be possible.

Privacy

Your information is only used to respond to your inquiry, communicate about your order, and provide the services you’ve requested. Personal details are never sold or shared for marketing purposes.

Photos of completed cakes may be shared on the Sugar Mountain website or social media, but client names and personal information will never be shared without permission.

Ready to start?

Tell me about your celebration and I will send you a custom quote.

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